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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Thomas Fizzano

October 14, 2025

5  out of  5
rating by Thomas Fizzano
"Katherine at this State Farm office was so kind and helpful with all of my questions and concerns, thank you Katherine for your great assistance!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brenda McGovern

September 30, 2025

5  out of  5
rating by Brenda McGovern
"Such a great experience! Lindsey helped get the coverage I need. Thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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John Clancy

September 30, 2025

5  out of  5
rating by John Clancy
"I had an excellent experience working with Manny on my auto insurance. He was professional, knowledgeable, and took the time to explain all my options in a way that was easy to understand. Manny made the whole process quick and stress-free, and I really appreciated how responsive he was whenever I had questions. Thanks to his help, I feel confident I got the best coverage for my needs. Highly recommend reaching out to Manny if you want top-notch service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Maureen Frankl

September 30, 2025

5  out of  5
rating by Maureen Frankl
"Michael Clarke was so helpful! My husband and I were looking for property insurance and Michael found us a great rate that had good coverage. He also explained the importance of life insurance with a mortgage & how the life insurance will protect our mortgage. Wonderful personalized service. Thank you Michael!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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EAF

September 30, 2025

5  out of  5
rating by EAF
"Michael was wonderful to work with, he took his time explaining my insurance and I feel so educated. He helped me bundle with life insurance to save money and protect my family. Thank you Michael!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sabre Demircioglu

September 29, 2025

5  out of  5
rating by Sabre Demircioglu
"I had an excellent experience working with Manny from the service team. He was professional, friendly, and extremely helpful with all my questions. Manny went above and beyond to make sure my needs were met quickly and efficiently. Thank you for the outstanding service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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juan gomez

September 29, 2025

5  out of  5
rating by juan gomez
"I had an amazing experience working with Manuel Duran at State Farm. He was professional, knowledgeable, and took the time to explain all my options clearly. Manuel truly cares about his clients — he made sure I got the best coverage for my needs at a great rate. The customer service was excellent, and every question I had was answered quickly. I highly recommend Manuel Duran and his team to anyone looking for reliable insurance and great service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Siddhi Patodia

September 10, 2025

5  out of  5
rating by Siddhi Patodia
"I can’t say enough great things about my agent Michael Clarke. He helped me during a very challenging time in the insurance market, especially with all the recent depopulation issues. Despite the difficult conditions, Michael went above and beyond to help me find the best insurance policy that not only met my needs but also stayed within my budget. He even called me weekly to give me a stud update until we found a solution. He was incredibly knowledgeable, responsive, and patient—explaining all my options clearly and making sure I fully understood what I was signing up for. It’s rare to find someone who truly advocates for their clients the way Michael does. He restored my faith in insurance agents. Thanks to his hard work and dedication, I now have a policy I feel confident in. If you’re looking for someone who knows the industry inside and out and genuinely cares about getting you the best coverage possible, I highly recommend Michael Clarke."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Stephen Fisher

July 21, 2025

5  out of  5
rating by Stephen Fisher
"Pam, Alexa and all of the staff are super responsive and thorough in their communication. It's a pleasure to be a client of theirs."
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Rebecca Sand

June 27, 2025

5  out of  5
rating by Rebecca Sand
"I worked with Alexa on switching my home owner's insurance policy and she helped me each step of the way! Grateful she was always available to answer my questions and play phone tag with me :)"
We responded:
"Rebecca- Thank you for your 5 Star review and for choosing State Farm for your insurance needs! Please let us know if you need anything in the future. "
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Ale C

June 24, 2025

5  out of  5
rating by Ale C
"Very good service thanks to Alexa for being very helpful!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Edward Kohler

June 5, 2025

5  out of  5
rating by Edward Kohler
"I just became a client of State Farm. Lexi, the agent that I spoke to was more than helpful. I would rate her service and her knowledge as A plus. I look forward to being a long time State Farm customer."
We responded:
"Edward- Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tracy Bryant

June 3, 2025

5  out of  5
rating by Tracy Bryant
"I recently relocated to the area and had the pleasure of working with Gigi Florea. She was efficient and patient with my endless amount of questions, all while managing to save us $$$ on our homeowners, flood AND auto premiums. Shout out to Gigi!!! Thanks so much!!"
We responded:
"Tracy - We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Joseph Weyres

May 14, 2025

5  out of  5
rating by Joseph Weyres
"Pam and her team are truly fantastic. We spoke with Michael, trying to find the best coverage that fit our needs. He is kind, respectful, informative, and truly cares for both customers and those who simply need some help. Everyone here is amazing, and we wholeheartedly recommend them to anyone who not only needs new insurance, but to anyone who wants a good and caring team that's dedicated to helping you."
We responded:
"Joseph, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Eric Smallridge

May 13, 2025

5  out of  5
rating by Eric Smallridge
"Working with Pam is such a pleasure! She is knowledgeable, personable, and most of all the epitome of professionalism! Allow her to protect your most valuable assets, including your life, and you will be in better hands than that other company 😉 World class customer service!"
We responded:
"Eric- Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Theresa Cheek

February 20, 2025

5  out of  5
rating by Theresa Cheek
"Pam and Mike are polished professionals who truly care about their clients and are willing to advocate for their insured. Bernadette Brown is a stellar example of an agent who truly represents her clients. I highly recommend them for your insurance needs."
We responded:
"Theresa - Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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SOCRATES ORTIZ

February 12, 2025

5  out of  5
rating by SOCRATES ORTIZ
"Great service thank you lexi"
We responded:
"Socrates - We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joan Calhoun

January 22, 2025

5  out of  5
rating by Joan Calhoun
"This has always been very nice to come in to the office. Everyone is so nice and it is a pleasure."
We responded:
"Joan - Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Gustavo Ordonez

January 22, 2025

5  out of  5
rating by Gustavo Ordonez
"Great..10/10"
We responded:
"Gustavo - Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cindy Holets

December 6, 2024

5  out of  5
rating by Cindy Holets
"Pam Leonard-Williams Statefarm agency is wonderful! I give them 10 stars. My family has been with this agency for over 7 years with home, car, and life insurance with them. Pam is the most kind-hearted person you could ever meet. She strives to do "everything" possible to make you feel comfortable with your insurance choices. She's very down to earth and is very honest. She is a very good person and definitely "goes out of her way" to make us happy."
We responded:
"Thank you so much, Cindy for your glowing review! We’re thrilled to have had the opportunity to serve you and your family for over 7 years, and we’re so glad to hear that our dedication and kindness have made a positive impact. Your trust and kind words mean the world to us, and we’re looking forward to continuing to serve you for many more years to come! - Pam"
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J Merdich

December 5, 2024

5  out of  5
rating by J Merdich
"We thank you for the promptness and efficient actions that happened in this hard times. Will recommend you to everyone. It is in crisis times when we need someone fast and that is exactly how you have helped."
We responded:
"Thank you so much for your kind words! We’re grateful for the opportunity to assist you during such a challenging time and are thrilled to hear that our prompt service made a difference. Your recommendation means the world to us, and we’re here for you whenever you need help in the future. - Pam"
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Vee

October 24, 2024

5  out of  5
rating by Vee
"I have been with State Farm for many years now. We all know insurance anything is stressful and can be hard to understand, afford, and deal with. However this location has given me so much peace and understanding. No matter whom I speak with in this office, they are willing to assist and take as much time needed to ensure I am still happy and understand what my policies entail. They are not afraid to breakdown every little detail if needed. They don’t sugarcoat policies, they educate. I have personally worked with Pam herself who immediately stepped in to ensure if there was any miscommunication, that she was there to correct any questions or concerns. This location will go above and beyond for you with urgency. If they say they will call or email you, expect it because they will. They hold true to their word. I have also been getting assistance from Alicia Burke who has been absolutely phenomenal. She has gone above and beyond. She is quick, timely, efficient, and you can tell she does care. I have multiple policies with this location, from car to home insurance etc. and at any point I felt a concern Alicia and their ENTIRE office immediately eases my uncertainties. I think it’s truly important to have a solid team and feel confident that if the direct person you normally speak with is out of office , that you feel secure and confident to call your insurance location anyway and know you are being taken cared of. Thank you Pam, Alicia, and team for always having my back and always answering any questions. Big or small I never feel burdened when I call. And to top it off, consistently for years Pam’s office sends out a birthday card directly to you when your birthday rolls around. It’s a small gesture but so kind. Little things make a big difference. 🤍 Kind Regards - Victoria R."
We responded:
"Thank you so much, Victoria, for your incredibly thoughtful and detailed review! The whole team and I are honored to have been able to provide you with excellent service over the years. Our goal is to educate and support you, and it means the world to us that you've felt cared for and confident in your plans. We truly appreciate your appreciation and loyalty, and we’re so glad to hear that even small gestures, like birthday cards, make a difference. If you ever need anything, big or small, we’re here for you! - Pam"
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Gianella Cuya Pacheco

October 19, 2024

5  out of  5
rating by Gianella Cuya Pacheco
"Yessenia Guerra was a lovely person and her attention was so nice! It was a excelent experience with her :)"
We responded:
"Thank you so much for your kind words, Gianella! I’m thrilled to hear that Yessenia provided such a wonderful experience for you. Her attention to detail and caring approach truly makes a difference. If you ever need anything, don’t hesitate to reach out. We appreciate your support and look forward to helping you again in the future! - Pam"
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victor hernandez

October 18, 2024

5  out of  5
rating by victor hernandez
"Was shopping around for auto quotes and I was able to speak to Yessi. Easy and fast process, very nice and friendly and good rates, definitely recommend."
We responded:
"Thank you so much for your wonderful review, Victor! I’m glad Yessenia made the process easy and fast and that you were happy with the rates. We strive for friendly and efficient service, and we truly appreciate your recommendation. If you ever need anything, don’t hesitate to reach out. Thanks again for choosing us! - Pam"
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M Musco

October 15, 2024

1  out of  5
rating by M Musco
"Too many hands in the pot. For the brief time I was with them they made multiple mistakes. I strongly encourage you to find a better agent where it’s one person and not half a dozen people."
We responded:
"Thank you for your feedback; we’re sorry to hear about your experience. We’d love the opportunity to address your concerns directly, so please feel free to reach out to our office at (727) 799-2563. Your insights are important to us, and we’re committed to improving our service. -Pam"